Hampton Inn & Suites Phoenix Downtown

It was a good downtown location but not on a real busy street. It wasn’t noisy at all! They had good, fast valet parking. A lot of things are within walking distance. The hotel it’s is extremely clean and well maintained! The rooms are spacious and well appointed. The beds and pillows were very comfortable; I’m difficult to please, but I don’t complain because I just have issues with my back and neck. The breakfast they serve is up until 10:00 AM, that is great! And the choices and quality were amazing. All the staff were extremely pleasant and helpful throughout my stay! I’ll definitely be back to this location. Thank you so much!

Breakfast was great, location was great, only downside was parking. Such a hassle trying to find parking because valet parking did not have good reviews so I did not want to use that. If the parking situation could be switched to where we could just pay and park that would be awesome! We had to pay $70 a day for parking at a parking garage near by. I thought that was really expensive for parking as well.

The complimentary breakfast was excellent. So many options and it was fast and easy. Every single staff member we encountered was friendly, approachable and amazing. The check in was fast and the check out was even faster. The room was immaculate and comfortable. The AC in the room was the best hotel AC we have ever had and it was 119 outside but you would never know.

The customer service was great. Gabre greeted us upon our arrival and was able to get us into our room early. She was so friendly and welcoming. We were in town for the mens NCAA basketball final four tournament. Our first two nights in town we stayed in another hotel in North Phoenix. Then when our team won their final four game we booked the Hampton Inn and Suites for our remaining days in town. Gabre was a breath of fresh air from where we had stayed the first two nights. The hotel and rooms were newly renovated and very clean. The location is perfect. We were able to walk everywhere we needed to in Downtown Phoenix for the various NCAA final four events. There were also plenty of restaurants, bars, and breweries in walking distance.

Location was great. Surrounded with several fast food chains. Easy metered parking. Decent breakfast options. Staff were great. Fast, easy, and efficient check in and out.